Shipping policy
Standart Delivery
Pending order verification and credit approval, please allow aprox. 7 – 10 business days for shipping delivery time excluding holidays. Personalized or custom orders require additional time. Once your order has been processed, you will receive your shipping tracking #.
Delivery to Alaska, Hawaii, US Territories or any PO Boxes are shipped via USPS Priority Mail. Please allow between 2-3 weeks for delivery. Expedited or Express Delivery options are not available.
Shipping Charges
Shipping charges depend on your delivery location and the size/weight of the items ordered.
Standard Shipping: ₹[insert amount]
Free Shipping: Available on orders above ₹[insert amount]
Heavy & Oversized Packages: Additional charges may apply (calculated at checkout)
All applicable shipping charges will be displayed before final payment.
Shipping Partners
petsNyou collaborates with trusted logistics and courier partners to ensure safe and timely delivery. These may include:
Delhivery
Bluedart
Shiprocket
DTDC
Xpressbees
India Post (for remote areas)
We select partners based on location coverage, speed, and reliability.
Delivery Timelines
Delivery times may vary based on your location and the courier partner handling your package.
Estimated Delivery Windows
Metro Cities: 2–4 business days
Major Towns & Tier 2 Cities: 3–6 business days
Remote or Rural Areas: 5–10 business days
These are approximate timelines and may be affected by:
Weather conditions
Courier delays
Festive seasons
Logistics restrictions